Terms

Who the account belongs to

The account belongs to an adult. You add the children who use it and you are responsible for what happens on it. Children do not have their own accounts and cannot create one. You must be old enough to enter into a contract where you live.

The trial

A new account gets seven days and two books, free. Starting the trial means giving us a card, which is also how we check that an adult is setting the account up. Nothing is charged during the trial. If you do nothing, the plan you chose starts when the trial ends, at the price shown before you began. Cancel before then from your settings and you are not charged at all.

What you get

A number of books each month, shared across everyone on the account, plus any extra books you buy. A picture book uses one and a longer chapter book uses two. The monthly allowance resets rather than rolling over. Extra books do not expire. A yearly plan is charged once a year and the allowance still arrives monthly.

If a book fails to finish, you are not charged for it. If we have already taken the book from your allowance, it goes back.

The books themselves

Books made on your account are yours to read, print and keep for your family. They are not for resale or republication. We keep the right to review any book offered to the shared library and to decline it.

What is not allowed

Trying to make the service produce content that is not appropriate for children, or attempting to get around the checks that stop it. Opening many accounts to collect free books. Accounts doing either are suspended.

Cancelling

Cancel at any time from your settings. Your plan runs to the end of the period you have paid for. Closing your account deletes everything on it after thirty days.

What we do not promise

Stories are generated, and no automated check is perfect. We describe what we do to keep them appropriate on our safety page, honestly, including where the limits are. Reading levels are estimates, useful for choosing a book and not a measure of a child.

Changes to these terms

If we change them, the version number here goes up and the date changes. We will tell you about a change that affects what you pay or what we collect, and ask you to read it before you carry on.